INVALID JSON ANSWER- I forgot the milk

jojedi Mon Jan 11, 2010 5:15 pm

We had everything working fine and even shared lists with my partner. However, for no apparent reason at all the Gadget now says 'invalid JSON answer' when we try to update... with no explantion of what this is or how to put it right.... not very helpful. Anyone had this happen to them? How is it resolved?

d.alien2 Mon Jan 11, 2010 5:39 pm

I wanted to write this, too. Fine to know it's not only an error at my system. but where's the fault coming from? rtm?

valan Mon Jan 11, 2010 5:42 pm

I'm getting it too. maybe rtm changed their api or something.

Ollie Mon Jan 11, 2010 5:51 pm

Me too. Also saw a "we got problem" message on the RTM-site earlier today, guess they are having some problem so we´ll just have to wait and see.

simabo Mon Jan 11, 2010 7:27 pm

According to this entry (status.rememberthemilk.com/2010/01/12/134/), RTM has shut the API down.

By the way, there is a debugging log in C\Users\[yourname]\AppData\Local\Temp\I_Forgot_The_Milk\ (in Windows Seven, not sure about other OS) which can be useful. Mine says something about "Service currently unavailable", which led me to the RTM blog for further info.

Admin Mon Jan 11, 2010 9:01 pm

Yepp, RTM has shut down the API endpoint for 3rd party applications. You can check their status page here: http://status.rememberthemilk.com/

Copy-paste from the above url:

API temporarily unavailable

Due to issues with the API that are causing slowness across the Remember The Milk service, we’ve had to temporarily disable API access until we’ve tracked down and resolved these issues. This will affect any third-party services or applications that use the API. We hope to resolve this soon, and will be posting any updates here; we apologise for any inconvenience in the meantime.

Posted on Tuesday, January 12, 2010 at 3:56am AEST by Emily

I hope they fix it soon.

BTW: the gadget displays "Invalid JSON answer" error message because it requests JSON format answers from the API but now it is answered by an XML, which cannot be parsed as JSON, of course.

chris Tue Jan 12, 2010 12:24 pm

The error has changed this morning. It now says "invalid API Key" when I try to authenticate. RTM says that the API is re-enabled but may be intermittent.

Admin Tue Jan 12, 2010 5:57 pm

I am going to ask them what is happening.

Primsi Wed Jan 13, 2010 1:00 pm

Same problem here (Win7 64bit Slovenian). The error message says "Invalid API Key".

mlmathews Wed Jan 13, 2010 1:29 pm

I'm still getting the Invalid API Key error as well. Hopefully this get's resolved soon since I rely pretty heavily on the IFTM widget for my persnal task management strategy.

Admin Wed Jan 13, 2010 5:35 pm

Unfortunately, I can't do anything but asking them what happens. I contacted them but I haven't got any answer yet.

I also hope this will be fixed soon.

George Wed Jan 13, 2010 7:32 pm

I just installed this for the first time and am also getting the 'invalid api key' message. Looking forward to trying the gadget, hope you can get it working again soon!

JonnyZ Thu Jan 14, 2010 4:39 pm

Hi,
i've got the same Problem with the RTM-Gadget!

At first I had this "Invalid JSON Answer" mistake and couldn't find any sulution to and so I uninstalled I Forgot The Milk an reinstalled it.

After that it tries to authentificate and then comes a error: Invalid API Key!

I attach 2 pictures to this mistake....!

INVALID JSON ANSWER- I forgot the milk Rtm1

INVALID JSON ANSWER- I forgot the milk Rtm1

INVALID JSON ANSWER- I forgot the milk Rtm2

Admin Thu Jan 14, 2010 6:13 pm

As I have said a few times in this very thread, the problem is at RTM side, I cannot do anything but asking them what is wrong. I sent them a support req about two days before but they haven't answered yet.

mlmathews Fri Jan 15, 2010 4:36 am

For what it's worth, Emily at RTM has posted a comment on this issue in the RTM's Help forum. Linked below...

RTM's Help forum topic on the Invalid API key issue

Admin Fri Jan 15, 2010 9:36 am

Finally RTM answered my question in email and said that they had to block this api key because it uses to much resources but they don't know yet why. They are investigating and will inform me of any news - at least, I hope Smile

d.alien2 Fri Jan 15, 2010 10:08 am

perhaps it would help to make some pressure to rtm and write them that we want to quit our pro-membership if there won't come a solution soon ...?

Admin Fri Jan 15, 2010 11:26 am

I suggest being patient for a while.

d.alien2 Sat Jan 16, 2010 6:23 am

it's working again!

TeresaM Sun Feb 27, 2011 8:22 pm

I just installed the widget and am receiving this same response. I'm using Windows 7. Any ideas?

Admin Sun Feb 27, 2011 8:38 pm

TeresaM wrote:I just installed the widget and am receiving this same response. I'm using Windows 7. Any ideas?

My advice is being patient until they fix it at server side.

In my personal oppinion, they (Remember The Milk) provide a pretty bad quality service at API level. Okay, the gadget works with a "free API key" so they can do anything they want but please...

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INVALID JSON ANSWER- I forgot the milk

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The API is down, apparently

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